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Frequently Asked Questions

Is there car parking at the hotel?

Here are a few options for parking when you are visiting Clayton Hotel Cardiff. We do not have parking on site however, there are plenty of options nearby.

Network Rail Car Park   (2-minute Walk To/From Hotel)
Address: Cardiff central Station, CF10 5RS
Price:   £11 for 24 hours parking
Payment:  Pay & Display at car park machine, using cash or follow machine instructions to pay via Card.
Details:   Open air parking, No height restrictions, Disabled spaces available.

NCP Cardiff Westgate Street    (5-10 Minute Walk To/From Hotel)
Address: Westgate St, CF10 1DZ
Price:  £9 for 24 hours parking (50% Discount)
Payment: Payment to be made at the hotel reception desk upon validation of your parking ticket.
Details: 24 Hour access*, Secure multi storey Parking, Height restriction 1.85m, Disables spaces available

What time is Check in /out?
Check in time is 14:00 however if you do arrive earlier we will try out best to get a room for you as soon as possible. Check out time is 12:00 however later check out times are available (subject to availability) at an extra cost.

How much is the hotel breakfast?
Our full breakfast buffet and healthy choice vitality breakfast is £10 per person when booked in advance or £12.95 per person when purchased on the morning. More information can be found here.

Does the hotel have a pool?
We do not have any pool facilities at the hotel however we would be more than happy to assist you in finding some in the area.

How do I get to the hotel from Cardiff Airport?
The T9 Bus leaves Cardiff airport approximately every 20 minutes and stops directly in front of the hotel, a one-way ticket costs £5.00. Alternatively, a taxi will cost around £10-£20 depending on traffic.

Are pets allowed in the hotel?
We only allow guide dogs in to the hotel.

Does the hotel have a luggage store?
Yes, we will happily store any luggage you’d like to leave us free of charge.

Does the hotel have a Gym?
We have a fitness suite that has a range of equipment including free weights, multi-gym, treadmill, cross-trainer, recumbent bike & upright cycle. More information can be found here.

I am a smoker; Can I smoke in the rooms?
Unfortunately we have no smoking rooms available. However, the hotel also has a smoking area allocated at the front of the hotel.

Is the hotel Wheelchair Accessible?
Yes, the hotel is wheelchair accessible and we also have fully accessible rooms in the hotel. More information can be found here.

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